Official Google Australia Blog

Resources to help Aussie businesses manage through COVID-19 uncertainty

Friday, March 27, 2020

http://g.co/smallbiz-covid19steps we’ve already takenGrow with Googleg.co/smallbiz-covid19Communicating with your customers

If you have moved business operations to online, takeaway or delivery, edit your Business Profile on Google so customers know how to buy from you.

If your business or one of your locations has temporarily closed, mark the location as temporarily closed on Google Maps and Search.

Use Posts to tell customers on your Business Profile what is happening and if there are changes to how you are operating - for example, if you are now offering online sales or delivery or special offers.

If you have a shopfront which is closed but you’re still taking phone calls, update your business phone number to your mobile phone, so you can answer business calls remotely.

Set an email auto-reply to share your latest updates with customers - for example, if you are temporarily closed, or taking phone, online or delivery orders.

Communicating with your employees

Put contact information for your employees, vendors, and clients online in a system like Google Contacts so it’s accessible from any location.

Make a business continuity plan, and share it with employees via an email address they can access it outside of the office.

If you have more than one business location, provide local managers with the authority to take appropriate actions in your business continuity plan based on outbreak conditions at their location.

Working remotely

Help you and your team to effectively work from home with these tools and resources from Grow with Google.

Collaborate with your co-workers using online tools and platforms - for example using a shared document, a quick conference call, or by creating an email list or a chat room.

Make sure you’re able to access important documents from anywhere by uploading them to the Cloud through tools like Google Drive or downloading to your mobile phone or computer for offline access.

If you’re using Chromebooks, ensure they have the right policies in place to access company resources from home and to keep devices and data secure.

Modifying your advertising (if necessary)

Edit your ads as needed to let customers know whether you're open for business and if you offer helpful services like expedited shipping.

Pause campaigns if your product availability is impacted by supply chain issues or increased demand.

If your business relies on customers from countries most affected by the virus, consider prioritising your ad budget to other locations.

Posted by Richard Flanagan, Head of Small Business Marketing, Google Australia Please note: economic assistanceworkplace obligationscoronavirus information and support

Grow with Google takes digital skills training to the Illawarra community

Tuesday, March 10, 2020

Grow with Google

Caption: Google Australia’s Richard Flanagan with Stephen Jones MP and Mayor Marianne Saliba Grow with Google

Caption: Local Illawarra businesses picked up online tips and tricks CulinariusPosted by Richard Flanagan, Head of Small Business Marketing

Investing in the Aussie cloud with the launch of a new cloud region in Melbourne

Thursday, March 5, 2020

new regionscables under the seacloud infrastructureAustralia PostMacquarie BankWoolworths

“We aim to shape a world where people and communities thrive and Google Cloud is key to the transformation that enables us to achieve this purpose. Google Cloud’s Melbourne region presents opportunities to further enhance a cloud-based technology environment that incorporates integrated governance controls and service management, as well as consistent security controls,”“At NAB, we’re in the midst of a company-wide digital transformation to simplify our business and improve the experience customers have with us. Technology is both an enabler and foundation in our transformation and our multi-cloud approach, incorporating Google Cloud services, is a key differentiator for us. Having a GCP region in Melbourne will certainly help our availability, durability and resilience requirements,”Catering to the cloud demand Recent researchPosted by Rick Harshman, Managing Director, Google Cloud Asia Pacific Mark Innes, Vice President, Google Cloud in ANZ and APAC Industry Verticals

Celebrating Mardi Gras 2020

Monday, March 2, 2020

Sydney’s Gay and Lesbian Mardi Graswhat matters

Community Grants The Mardi Gras Community Grants Program

Haka For Life - a non-profit created to provide a platform to communicate and raise awareness of mental health and suicide prevention through conversation, community, sharing, and the power of the Maori Haka.

Jopuka Productions - a Central Coast youth arts company advocating for young artists who identify as LGBTQIA+.

NSW Trans Youth Alliance - representing 200 young people who are mostly trans and aged 16 to 20.

People with Disability Australia - representing people with disabilities through a strong ongoing connection with Mardi Gras.

Aspect Conference Room - representing LGBTQIA+ people with Autism to increase disability awareness.

Positive Life NSW - a state-wide peer-based organisation that speaks for and on behalf of all people living with HIV (PLHIV), partners, friends and family affected by HIV to promote the voice and diversity of PLHIV in NSW and break down stigma.

Bentstix Hockey Club - Bentstix provides the LGBTQIA+ community an opportunity to learn and play hockey and promote acceptance of diverse sexuality and gender within the broader community.

Runway Movement - a collective of LGBTIQ+ people of colour from all parts of Brisbane(Meanjin) aiming to close the gap from indigenous and first nation cultures and how we identify amongst these binaries of gender.

The Institute of Many - a grassroots community group bringing together people living with HIV to provide peer support and advocacy and break down HIV stigma.

Black Dog Institute - a mental health research institute dedicated to improving the mental health of all Australians, especially vulnerable and at-risk groups like the LGBTQI+ community.

Out For Australia - providing visible role models and mentors to support aspiring LGBTIQ students and professionals.

Central Coast Pride - volunteer run organisation that supports LGBTQIA+ communities on the Central Coast.

Party Passport - representing the Northern Territory's LGBTQIA+ people.

Selamat Datang Indonesian Community - representing the Indonesian LGBTI community and providing a networking environment for LGBTI Indonesians in Australia

Trikone Australasia - providing social support and a safe, nurturing environment for LGBT+ people of South Asian origin.

Trans Pride Australia - a social and support group for trans and gender diverse people and their loved ones in Australia, with a vision for all trans and gender diverse people to live their best possible life.

Digital Skills training for LGBTIQ+ businesses Grow with Google for Mardi Gras 2020Sydney Gay and Lesbian Business Association

Putting Digital Skills training into action PrescriptGrow with Google eventGoogle PartnerGoogle My Business

Business owner, James Hill at Lumiere Cafe. Posted by Rich Flanagan, Head of Brand, Google Australia

Supporting LGBTQIA+ entrepreneurs and business owners with digital skills training

Friday, February 21, 2020

Caption: Google Australia’s Head of Small Business Marketing, Richard Flanagan opens the event. Sydney Gay and Lesbian Mardi GrasSydney Gay and Lesbian Business AssociationResearch

Caption: Kate Wickett and Adrian Phoon, Co-Chairs of the Sydney Gay and Lesbian Mardi Gras.

Caption: Google Yash Godbole provides advice to a small business owner. Grow with Googleonline learning hubPosted by Jake Evan, Small Medium Business Marketing Manager, Google Australia

Safer Internet Day 2020: Ten tips to help you and your family stay safe online

Tuesday, February 11, 2020

Safer Internet Day1. Take control of data saved in your Google Account Google Account2. Choose the settings that are right for you with Privacy Checkup Privacy Checkup3. Take the Security Checkup step-by-step tool4. Manage your ads preferences with Ad Settings 5. Take your content anywhere with Download Your Data Your photosDownload Your Data6. Create family rules about what to share 7. Establish boundaries for your children online with Family Link Family Link8. Set a timer on YouTube Kids YouTube Kids9. Manage your child’s access to websites with Chrome 10. Discover our safety programseSmart Digital LicenceAlannah and Madeline FoundationGoogle Safety Centreeasy security tipsdata securityprivacy controlshow to use technology in a way that is right for your familySafer Internet DayPosted by Samantha Yorke, Government Affairs and Public Policy Senior Manager, Google Australia and New Zealand

Data Privacy Day: Seven ways we protect your privacy

Wednesday, January 29, 2020

1. Keep your passwords safe Password ManagerPassword Checkup2. Let Google automatically delete your data Location HistoryWeb and App ActivityYouTube History,Google Account3. Browse the web safely with Chrome Safe Browsing in Chrome4. Use your favourite Google apps in Incognito mode Incognito mode5. Try hands-free privacy controls with the Google Assistant 6. Check in on your privacy settings across your apps and devices Privacy CheckupSecurity Checkup7. Control what ads you see from Google We do not sell your personal informationWhy this adMute this adAd SettingsPosted by Rahul Roy-Chowdhury, Vice President of Product, Privacy

Australia Blog

Resources to help Aussie businesses manage through COVID-19 uncertainty

Grow with Google takes digital skills training to the Illawarra community

Investing in the Aussie cloud with the launch of a new cloud region in Melbourne

Celebrating Mardi Gras 2020

Supporting LGBTQIA+ entrepreneurs and business owners with digital skills training

Safer Internet Day 2020: Ten tips to help you and your family stay safe online

Data Privacy Day: Seven ways we protect your privacy

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