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National Homelessness Week 2018: Using Ask Izzy to help understand and address homelessness in Australia
Friday, August 10, 2018
Guest blog from David Spriggs, CEO of Infoxchange for
Homelessness Week 2018
It’s a devastating reality that thousands of Australians don’t have anywhere to sleep tonight. The latest census recorded a
14 per cent
increase in the number of people experiencing homelessness over the past five years.
For people experiencing homelessness, finding the services and support they need is a daily struggle. In 2016, we launched
Ask Izzy
– the mobile site developed at Infoxchange in partnership with
Google.org
, realestate.com.au and News Corp Australia that connects people in need with services such as housing, food, support and counselling and more.
In the last 12 months there have been more than 680,000 searches for help on
Ask Izzy
, and more than 1 million since the site was
launched
by Prime Minister, Malcolm Turnbull in 2016.
Most of these searches are for food and housing. The average daily demand for food-related services on
Ask Izzy
has tripled over the past year, reflecting cost of living pressures on Australians as they struggle to feed themselves and their family.
Ask Izzy’s top 10 categories nationwide
Loading...
Using data for positive social change
These searches on
Ask Izzy
provide an unprecedented view of the demand for services across Australia. We want to use this data to help inform service delivery and decision making - that’s why we’ve developed the new
Ask Izzy Open Data Platform
, with support from Google, to make this information available to policymakers and service providers.
Using data from Ask Izzy, the Australian Institute of Health and Welfare and the Australian Bureau of Statistics, the platform will be able to show us exactly where and what the demand is for services such as housing, food, health and more across Australia.
The Ask Izzy Open Data Platform is currently in the beta testing phase and will be available more widely later this month.
If service providers and policymakers can see exactly what help people need, and where they need it, they can better plan and make decisions around how homelessness and support services are delivered.
We hope this will help people who are struggling throughout Australia to get better support to meet their needs.
The Ask Izzy Open Data Platform will be available later this month – if you’re interested in finding out more or seeing a preview, please
get in touch
.
What can you do to help?
We know that almost 80 percent of people who are homeless own a smartphone but often they don’t have anywhere to charge it. Find out how you can
help solve this problem
and learn more about Ask Izzy
here
.
Posted by David Spriggs, CEO of Infoxchange
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